Offer creation, management of all contact information, management of sale opportunities, revenue prevision, after sale support directly by SAP Business One.

Coordinate with greater efficiency the whole commercial process and the customer life cicle. Consequently you can manage the Touchpoint, from the initial contact to the final sale, in addition to the support and post sales assistence. SAP Business One enables you to manage:

• Sales and opportunities: you keep track of opportunities and activities starting from the first contact up to the conclusion of the negotiation.
• Marketing campaign: create, manage and analyse the marketing activities to transform the potential customers into real customers, increasing profitability and revenue.
• Customer management: centralize all the most important customer data, synchronize and manage the relationship with customers memorized by Microsoft Outlook.
• Service management: guarantee and assistence contracts in a efficient way, speed the immission and the answer to assistence calls.
• Analysis and reporting: do detailed report on sale process aspects including sale previsions and pipeline monitoriing.
• Mobilize the sale team: : offer your entire commercial structure the instruments to independently manage the information also out of office in any moment and with any mobile device.

Create a loyal customer base

The acquisition of new customers is important for the success but the reinforcement of the relationships with customers is as crucial. SAP Business One supplies the instruments that enable to manage in a efficient way the whole sale process and customer management, from the initial contact to the final sale, from assistence to after sale support. Its integrated functionalities supply a complete customer and prospect vision for a better comprehension of your needs. The result is the prospect conversion in customers with a consequent sale increase of sales, redditivity and customer satisfaction.